Returns & subscriptions.

Straight talk on returns, pre-orders, and subscriptions. If something's wrong with your order, just email julian@chokogoldofficial.shop and we'll make it right.

30-day satisfaction guarantee

If you're not happy with your ChokoGold, email us within 30 days of delivery and we'll make it right with a refund or replacement. No interrogation. Refunds go back to your original payment method, typically within 5–10 business days after we process them.

Pre-orders

ChokoGold is sold by pre-order, shipping July 2026. You can cancel a pre-order for a full refund anytime before it ships — just email us.

Subscriptions — skip, pause, cancel

• Subscribe & Save renews automatically at the price and frequency you chose (every 1, 2, 3, or 4 weeks) until you cancel.
• You can skip, pause, or cancel anytime from your account or by emailing us — no fees.
• To avoid being charged for the next shipment, make your change before that order is processed. Cancelling stops future orders; it doesn't reverse an order already shipped.

Damaged or wrong items

If your order arrives damaged or incorrect, email us within 14 days with a photo and we'll send a replacement or refund — no return shipping needed.

Contact

ChokoGold LLC · Tampa, FL · julian@chokogoldofficial.shop